JONATHAN
LYLES
UX Researcher &
Product Designer
ABOUT JONATHANJonathan Lyles is a Boston-based User Experience Researcher and Product Designer with a focus on prototyping and user testing of digital and hardware products.
Jonathan studied Chemical Engineering concentrating on biochemical reactor design; however, he was captivated by the human genome project and decided to spend time doing gentics and biochemstry research. After tackling problems like T4 bacteriophage mutations and creating inhibitors for botulinum neurotoxins, he found his way into biologics research at Novartis and later at Pfizer. Jonathan later learned that he was doing UX in life sciences without knownig it. So, he pursued an MS program in Human Factors in Information Design at Bentley University. Since then Jonathan have served as a UX Researcher at Microsoft and Sensitech, a Carrier Company.
SELECTED PROJECTS
TempTale App Usability Testing
TempTale GEO X LCD Redesign
Image taken from https://www.linkedin.com/posts/sensitech_sensitechs-real-time-iot-solution-for-life-activity-7205973503169155073-53p3
Reefer Gateway Installation Field Study
Images modified from https://device.report/manual/7560871 and Google Play
Image generated by Microsoft Copilot
JONATHAN'S PROCESSJonathan’s process is simple. He believes in being open and receptive, learning as much as possible.
He focuses in on the purpose and goals of a project. From there Jonathan can anticipate the bottlenecks or dependencies. The beginning is all about harvesting as much information about what is known and unknown. After this he establishes the goals—both business and research ones. This will likely define the scope along with the denpendencies, timeline/deadlines, and the resources available.
Diverge: Embrace the universe and be open to learning opportuities
Converge: Elicit and distill goals as necessary from key stakeholders
Identify key bottlenecks and steps that will limit the project
Establish the timelines and available resources
Define the scope
“My life has been shaped by one question: ‘What is the largest room in the world?’ My grandfather repeatedly asked everyone this question then would reply, ‘The room for improvement.’”
Jonathan Lyles • UX Researcher & Product Designer